FAQs

Shipping Times

Our products are typically delivered within 1-5 business days from the date of shipment. We prioritize efficient processing, with most orders being dispatched within 24 hours of placement.

What Happens if I’m Unsatisfied?

If you are not satisfied with your purchase, please contact us immediately, and we will resolve the issue promptly. We offer either a full refund or a discount on your next purchase, as part of our commitment to ensuring your satisfaction.

How Can I Track My Order?

Once your order has been dispatched, you will receive a tracking number to monitor its status in transit. This allows you to stay informed about the progress of your order.

What is Your Return Policy?

If you receive an incorrect or damaged product, please contact us for a refund. We prioritize customer satisfaction and are here to assist with any issues regarding your purchase.

Can I Cancel My Order?

Orders can be canceled if they have not yet been dispatched. If you request cancellation before shipment, we will accommodate it without issue.

What if I Receive the Wrong Product?

In the rare instance that you receive the wrong product, you do not need to return it. We will issue a full refund to resolve the situation swiftly and efficiently.

Do You Offer Exchanges?

While we do not offer direct exchanges, we are committed to customer satisfaction. If the product you received does not meet your expectations, we will offer a special discount on a future purchase as a gesture of appreciation for your continued business.